Support

Something broken, a question about your account or your subscription — write to us. We answer within two working days.

Email us directly
talgat.v1994@gmail.com

Please include your account email and, if something went wrong on a page, its address.

Send us a message

To appeal a decision, tell us why you think it doesn't break the community guidelines. To report someone, say what happened — links and nicknames help. A person reads every message.

We use what you write only to answer you. See our Privacy Policy.

Quick answers

Use the "Forgot password" link on the login page. If the reset email does not arrive within a few minutes, check the spam folder and then write to us.

Write to us from the email address of the account and name the date and amount of the payment — that is enough for us to find it.

Send us the address of the page and what you did just before it went wrong. A screenshot helps, but is not required.

Add Cover The Gaps as a connector and sign in with your usual account; the assistant then works with your own homework, courses and calendar. Nothing is shared with other users.

The notification you received says why. If you think it was a mistake, use its Appeal link, or choose “Community: reports and appeals” above and tell us which post or comment it was. A person reviews every appeal.

Members can use the Report button on any post, comment, correction, profile or invitation. If you're not a member, or it's urgent, write to us here with the topic “Community: reports and appeals”.

Write to us from the address of the account and say you want it deleted. We remove the account and its learning data.

See also the Privacy Policy and the Terms and Conditions.

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